Free shipping on all orders over $140 New Zealand wide

Frequently asked questions


Does my piece come assembled?

This depends on which piece you purchase; some pieces are ready to hang and others require a few steps to assemble before they are ready to display. 
For all of the pieces that require some assembly steps we have created awesome Youtube videos that walk you through the simple step-by-step instructions. You can find the videos here

Our pieces that are ready to display:

Our pieces that require assembly:

How do I open and set up my Wind spinner?

Follow this simple step-by-step youtube video where Todd shows you how to open your new wind spinner to ensure it looks beautiful and spins with ease: 
https://www.youtube.com/watch?v=ZYTtWgBqMa0&t=24s 

How long does shipping take?

All orders are sent with tracking from Wellington, New Zealand. 

Within New Zealand: 1-3 working days.

International: 10 - 20 working days.

Are the designs waterproof and weatherproof?

All of our pieces are waterproof and you can display your piece outdoors or indoors. However we do advise you to bring your pieces indoors in very extreme weather to prevent damage.

How do I clean my piece?

Every now and then giving your piece a clean will keep it looking fantastic, the outdoors have a way of bringing things back to nature. We recommend using any normal soft cloth and some warm soapy water; handsoap or dishwashing liquid works great and you do not need much. Dry the piece with a microfibre cloth for best results. 

We recommend cleaning your pieces once every season. If you live somewhere with most extreme weather or dust you may need to clean more often.
 

How do I install, hang or insert my piece?

How you display your new piece of kinetic art will depend on which piece you have purchased.

  • Bonnie the Ballerina - This beautiful piece comes with a stand so you can place her on your window cill or outdoors on your patio. You can also remove the circle stand and insert her pole into a pot plant.
  • Windspinners / Rainbow Drop / Rainbow Butterfly - These pieces come with a hook on the end of their wire, so all you need to do is choose a spot where you can hook the piece on and it will have room to spin underneath. For example tree branches or off of a pergola. You can also insert a nail, screw or eye-hook into an area on your property to create somewhere to hang your piece. We also sell Kinetic Art Hangers if you are looking for an elegant solution.

Do you do private commissions or custom designs?

We sure do! Please contact us to discuss your ideas and requirements.

What are your policies for shipping, refunds, privacy and terms of service?

- Shipping Policy
- Refund Policy
- Privacy Policy
- Terms of Service

Are you stocked in stores?

Yes we are currently stocked in a range of New Zealand garden stores and one store in Australia. Click here to see a list of our stockists.

If you are a garden store interested in stocking our awesome designs or would like to suggest a garden store for us to be stocked in, please contact us.

We also have an amazon.com store for our USA customers.